Equality, Diversity and Inclusion Strategy

We are committed to providing an environment that welcomes everyone, regardless of their physical, sensory, social, spiritual, emotional or cultural needs. We are committed to taking positive action with regard to disability and to developing a culture of inclusion, support and awareness.

We review all our procedures and communication annually to check we have not unintentionally made it more difficult for different types of people to approach Compass either for work or for counselling.

When you come for counselling, we ask you to complete an optional questionnaire about your ethnicity and nationality and if you consider yourself disabled. We store this data anonymously and use it to compare with data on the local population. If we find that sections of the community are under-represented, we plan how to make our service more accessible to these groups. We will next be formally reviewing our accessibility in October 2023.

Some key messages from our Directors/Trustees Report to the year ending 31 December 2021

Compass Counselling is fortunate to have experienced Trustees who are responsible for the governance and safe running of the charity. Additionally, being an accredited service of the British Association of Counselling and Psychotherapy we are appraised annually by them. These ensure that Compass continues to meet both BACP ethical guidelines and its' charitable objectives.

Having successfully coped with the challenges of Covid -19 in 2020, we had hoped that 2021 would be more normal. Whilst the start of 2021 meant that session still needed to be held virtually, we were pleased as restrictions lifted and by the end of the year 90% of counselling sessions were face to face in Compass House.

We have always collected information from clients on their mental health and well-being at the beginning and end of counselling – a pleasing 63% report significant improvement – and this year we have also collected information using more quantifiable measures. 42% of clients report less physical illness, 24% reduced their medication and 22% have gone back into employment.

Clearly we were providing a valuable service in supporting and improving the mental health of people in the New Forest.

Fundraising continues to be an essential part of our activities as we get no funding from the NHS or central government. This year thanks to being awarded grants and much needed donations, we have raised sufficient funds to avoid depleting our contingency funds.